Creating products, services and processes

We want to know your needs, understand your users and create solutions for your company that your customers will love.

We will create products and services that will bring maximum benefits to your enterprise.

By thoroughly learning the needs and experiences of users, we design products and services that attract new buyers and increase the satisfaction of current customers of your company. Using market research, we will analyze and explore how you can optimize your current products to better meet your expectations.

We design products and services in line with current trends. They are excellent distinguishing feature allowing the company to gain an advantage in the market with such values ​​as taking care of the changing needs of the client. As an innovation, we do not only understand new technological solutions. Seeing potential in existing products or services, we refresh them and implement to your company.

In our activities, we use Design Thinking –  a systematic methodology with roots reaching Stanford University and professor there – David M. Kelley (father of DT). It allows creating solutions based on in-depth knowledge of the user. At the same time, it is excellent in designing new technological products, creating innovative financial services and unique solutions for finding the perfect employee.

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We will improve processes in your company.

Our tasks may include creating an effective recruitment system, modernizing solutions related to communication in the company, as well as designing effective tools to collect the opinions of your employees and clients. The scope of our duties depends on you.

 

Thanks to qualitative research on the processes operating in the company, we are able to improve them. In the sales department, we can audit the customer service process, improve the efficiency of customer database management, optimize the multi-channel sales process and develop a reliable loyalty system.

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We will find for you the distinguishing features of the company's offer other than the price.

We will create the brand of your company or product taking into account such elements as name, slogan, logo and visual identification. We bring to life the desired brand image by creating an innovative marketing campaign.

 

The client’s experience becomes a significant field for competition between enterprises. We design positive customer experience for your products and services to make them a larger group of consumers.

 

Creating unique events that will improve the image of your brand is not a problem for us. We will support your current going-ons and participation in external ones such as job fairs.




How will we do it?

analiza strategiczna
Human-Centered Design

We have an interdisciplinary team of specialists. We deeply recognize the needs and experiences of your users.

Understanding consumers

We create personas, stakeholder maps, service schemes, Customer Journey Maps and storyboards.

Tests

We prototype and test developed solutions in a business environment.

Audit of products and services

We carry out an audit of current solutions as well as qualitative and quantitative research with target groups.

Data analysis

We define the challenges and problems of the organization based on tools proven effective in many organizations.

Report

We put in the hands of substantive enterprises, detailed project reports with the implementation plan.

Let's create something together

We help people to change their perspective and companies to adapt to the market requirements.

We specialize in:

 

  1. auditing and creating products and services;
  2. market research;
  3. facilitation of processes and creative sessions.